
Elevated with Brandy Lawson
This season of Elevated is all about answering the question "What do Kitchen & Bath Design Businesses do with AI?" We'll cover improving your profitability and sanity using AI, automation, systems, and workflows. It's time to harness the power of technology to work for you and your business.
In each bite-sized, weekly 5-minute episode, we'll explore how AI can help you earn more on every project, create economies of scale, add more value to your client projects, and make more money in custom cabinet design.
Most importantly, we'll show you how to create a more profitable business – one that not only thrives but also preserves the craftsmanship that makes this industry so extraordinary.
This season is both an AI 101 and a deep dive into specific, practical ways you can start leveraging this technology revolution to improve your business and your life. It's all about working smarter, not harder!
Elevated with Brandy Lawson
Scale Your Kitchen Design Business: Choosing Software That Grows With Your Success
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Hey there, Elevated listeners! I'm Brandy Lawson, and today we're talking about that moment when your business starts outgrowing your systems.
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Hey there, elevated listeners. I'm Brandi Lawson, and today we're talking about that moment when your business starts out growing your systems. Most business owners choose software for the business as it stands today, not for the business they want in the future. Today, we're mapping your 12 month growth trajectory against your software capabilities to make sure your systems can keep pace with your success. Growth in a kitchen and bath business happens across multiple dimensions, and your software needs to expand across all of them. Let's break down the key scaling factors you need to evaluate first user scaling. This isn't just about adding more logins, it's about how the system handles multiple concurrent users. Sure, the software might technically allow unlimited users, but performance may tank at a certain point, especially with simultaneous users. Ask yourself, does the pricing structure accommodate your projected team growth without breaking the bank? Does performance remain consistent as users increase? Can the permission structure handle the specialized roles you'll add as you grow? Next, there's volume, scaling, handling, more projects, more clients, and more data. Your customer database, project files and design libraries will grow exponentially, not linearly. You don't wanna be getting storage limit warnings, mid-project. Okay, consider, are there storage limitations? Do search functions remain efficient with larger databases? Do dashboards and reports become unwieldy with increased volume? Third capability scaling the features that become necessary only at certain business sizes. A team of three might manage with a basic task list, but a team of 10 needs sophisticated workflow management. Resource allocation and bottleneck identification. The project management needs of a firm handling 15 Concurrent projects are fundamentally different than one managing 40. So questions to ask. Does the software offer advanced features you can grow into? Can it handle complex approval workflows as your processes mature? Does it provide the analysis tools needed to manage a larger operation? Finally, there's integration. Scaling your software ecosystem may become more complex. As your business expands, you'll add specialized tools, need more sophisticated data sharing and require streamlined processes between systems. That basic QuickBooks setup might need to evolve into an integrated financial ecosystem with job costing and advanced reporting. Ask, does the software connect with the wider ecosystem you're building? Does it have an open API for custom integrations? Will it play nicely with enterprise level systems if you reach that stage? Let's look at an example of how to evaluate scalability for ai. Meeting recording software create a simple growth projection matrix with three columns. Current state, so let's say it's 20 client meetings per month, and four designers 12 month target, let's say that's 35 meetings per month, and six designers and 24 month vision. That's 50 plus meetings per month and eight plus designers for each AI recording software option. First run multiple simultaneous recording sessions to match the 12 month target volume. This can reveal performance issues, especially with recording concurrently. Next test the software's ability to handle evolving workflow. That is like meeting recorded to designer extracts key requirements to design team reviews, insights to client receives annotated summary. Third, evaluate pricing tiers against growth projections. Some options may have attractive starter pricing, but could become prohibitively expensive at your 12 month meeting volume due to per recording or storage-based pricing. Fourth, assess the analytics capability with larger data sets. Which type of client interactions led to successful projects, which presentation techniques yielded fewer revision requests? The simple insights sufficient for individual designers may not be robust enough for managing and training a growing team. The software you ultimately select may offer more features than are immediately needed. But having room to grow features that reduce manual actions and a pricing structure that scales reasonably might better align with your business projections this week, you can create your own 12 month growth projection. Head to fiery effects.com/choose and download the worksheet. Map out where your business is headed across four dimensions, team growth, how many people, and what new roles. Project volume, how many concurrent and annual projects service expansion, what new offerings might you add? Process complexity. How will your workflows evolve? Remember, the most expensive mistake isn't paying a bit more for software with room to grow. It's having to migrate your entire business to a new platform during your busy season because you've hit a scaling wall. Next week we'll explore the AI factor in your software choices, how to evaluate which technologies are revolutionary and which are just shiny objects with good marketing. If you found this helpful, share it with another design professional who's considering business growth.